EPSILON AI Services
Leverage the integrated AI capabilities of Galaxy Enterprise Suite, including AI Epsilon Assistant, AI Sales Forecast, AI CFO Agent, Business Insights and AI Document Intelligence, and enhance your daily operations with greater automation, better insight and smarter management of business workflows.
Full range of applications
Ensure unified infrastructure and interface for your company, without needing bridging connections and custom deployments. The Galaxy platforms consists of a set of applications, ERP, CRM, Loyalty, Retail, Payroll, SFA, Mobile, providing integrated support in the growth of your company.
Enterprise Mobility
Provide your executives with flexibility of working from any location, using their mobile devices. Boost their dynamics, offering them access to all the information they need to achieve more efficient sales, quicker customer service & greater effectiveness,
Multi-companies
Manage multiple companies from the same point, ensuring speed, data volume efficiency and information management for all companies. Design your group of companies, automatically create inter-company transactions, “super-company” information and credit control on group level.
Multi-lingual
Pick the language you want for your application! Facilitate the operation of your branches and issue invoices/receipts in your customers’ language! The Galaxy interface is multilingual and can adapt to the language of your choice (English, Greek, Bulgarian, Romanian).
Customization
Design your application exactly how you need it and save managing time! Create different interfaces per user, add new functionalities, create new procedures, adjust entities by adding extra tables, fields and actions.
Galaxy Technology
Offer a unique user experience to your company and users and a modern interface with unique business benefits! Galaxy utilizes cutting edge and modern trends, offering you unlimited options to grow and increase your productivity.
Cloud ready
Relieve your company from the need of initial investments for software and hardware purchases, and the “headache” of maintaining your computerized organization system and creating backups! Enjoy high speed, security and accessibility from any location, 24 hours a day.
Integrated Electronic Books Management
Acquire easy connection to the AADE myDATA and complete harmonization with the provisions! Upload your income-expenses transactions to AADE, retrieve invoices/receipts uploaded to AADE on your behalf, make multiple checks and import new & corrective entries.
AI Epsilon Assistant
Support everyday application use with an intelligent AI assistant that makes it easier to access information and complete daily tasks.
AI Sales Forecast
Forecast sales performance based on historical data and trends, supporting better planning and commercial decision-making.
AI CFO Agent
Surface critical financial information and monitor key indicators through an intelligent AI financial assistant.
Business Insights
Turn business data into actionable insights for better visibility, early trend detection and more targeted action.
AI Document Intelligence
Process supplier and customer documents with AI and OCR. The service identifies data, suggests smart matches with the information available in the application and understands differences in descriptions, even when they do not exactly match the way they are registered in the ERP.
Financial Management
Display all your financial data in unlimited tree-shaped financial figures through a single application! Monitor all your financial entities and ensure usable management and compliance. See a full overview of your cash liquidity in a single glance and easily create cash flow scenarios, forecasts and corrective actions.
Budget
Set budgets for purchases, sales and expenses for all entities (e.g. Items, customers, suppliers, sellers, projects, accounting) for any period. Plan budget models according to the needs of your company and see an instant overview of their development-course. Easily create scenarios and edit them on Excel.
Warehouse Management
Enjoy warehouse management and boost your effectiveness and profitability! Galaxy offers you the following: warehouse layout design with shelves & corridors, display of stock per shelf, receipt, transfer, picking & inventory processes using RF terminals, receipts and dispatches of commodities with scanner, wirelessly - without importing files -, in a cost-effective manner, avoiding errors and optimizing order settlement times.
Restocking
Optimize your company stock and reduce costs! Galaxy provides stock reorders and can recommend the right quantities, taking into consideration sales statistics, supplier delivery times, safe time and quantity limits. The recommendations are editable and you can create and send your orders to your suppliers directly.
Production Management
Monitor your production process with maximum accuracy! Automate and simplify processes with configurable work flows and scenarios for improved scheduling and total cost optimization. Use MRP II and Gantt tools to manage your productive capacity, restock raw materials and enjoy Shop Floor Control and Visual Scheduling. Use a reliable production costing module covering all your needs.
Commercial Management
Apply your commercial policy without settling! Manage pricelists, items, advance payments, sales offers, agreements, contracts and orders. Develop and apply complex commercial policies using rules and monitor them as you wish, without limitations. Create your pricelists according to your requirements per item or per customer and easily plan reports for integrated information.
MIS Administrative Information
Gain comprehensible business data to make targeted decisions! With the extensive reporting provided by Galaxy, you can receive information to prevent possible risks, utilize opportunities, adjust business action with validity and on-time, allowing you to make the proper business decisions! You can also plan new reports, using complex reports.
Contacts Management & Customer Relationships Boosting
Enjoy integrated management of your contacts and boost your customer relationships! Galaxy CRM offers you management of all contact details, creation of relationships between contacts and companies, reminders, Geodata functionality, multiple attributes for quick collection, searching & categorization of contacts, automatic import and synchronization of contacts between branches.
Actions Management
View your company organization on our CRM and simplify daily tasks. Automate your processes using workflows, create actions via the LifeCycle monitoring mechanism, enjoy batch management of team actions, easy registration of communication, exports of total statistics and call center processes integration.
Sales Opportunities
Automate your sales and utilize your executives’ actions! Monitor the sales cycle, from the expression of interest and registration of potential customers to follow-up and automatic offer generation. See how your competition is doing, supervise sales budgets and use detailed reports on the pipeline course.
Multichannel Customer Experience
Create multichannel service flows and enhance your Customer Experience through Galaxy's interface to Hootsuite! Manage threads on Facebook, Twitter & Instagram directly from Galaxy CRM, automatically converting them to requests, tasks, meetings and sales opportunities, reduce your response time and ensure customer service quality!
Merchandising Plans Management
Setup the actions sellers must complete with customers and enjoy a central overview of products on the application. Galaxy offers central management of actions, setting up items in the company, branches and customers and monitoring measurements flows by sellers.
Marketing Actions Management
Enjoy integrated management of the Marketing plan with modern tools! Use dynamic segmentation/RFM tools to easily search for attributes and your customers’ commercial behavior, for personalized promotional actions. Organize events and targeted multichannel communication through the CRM connection to call centers (telemarketing), Mailchimp, SendGrid, Viber, SMS, SurveyMonkey.
Loyalty
Increase your sales and reward your customers for their loyalty! Effectively manage multiple loyalty levels and dynamic rewards scenarios and monitor their performance. Create buyer personas, gain better understanding of your customer needs and strengthen your bond with personalized marketing actions & loyalty portals/apps. Eliminate member cards issuing costs with the new Passbook digital cards, compatible with all Smartphones!
B2B Management
Allow your customers to safely and quickly register orders and receive information on their transactions, through online communication with Galaxy. Grant them access to important information, such as orders and invoices/receipts issued to their name and other account-related data and optimize the service you provide!
Vertical Markets
Elevate your company’s operation by applying the vertical solutions provided by Galaxy! Regardless of your sector of activity, Galaxy has the solution! With specialized functionalities designed for companies active in the meat sector, milk, wine-making, yachting, fashion, optics, oil mills and electronic commerce.
Interface with Epsilon Digital
Issue, receive, authenticate and archive electronically your invoices and receipts through an interface with the EPSILON DIGITAL Certified Provider of Electronic Invoicing! Automate your processes, simplify the daily life of your executives, reduce managing costs and entry errors and join the wider community!
Interface to Digital4U e-shop solutions
Easily, quickly and safely create your e-shop via the application! Galaxy is connected to the DIGITAL4U e-shop solutions, allowing you to use a practical guide in the application and create your e-shop in only a few clicks, expanding your extroversion and sales channels!
Interface with iQom RetailStudio
Reduce your management cost using the Galaxy ERP interface to the ideal Retail Sales solution RetailStudio by iQom. Enjoy complete integration of processes and uniform customer and items management, integrated information, immediate sales and collections exchange and daily Z.
Online Accounting Interface
Ensure prompt upload of accounting entries files to the accounting office application, via the new Galaxy ERP interface to the Epsilon Services platform and the Online Accounting service. Enjoy immediate communication with your accountant, reduced management cost and time requirements and abolishment of errors!
TaxSystem Interface
Automatically retrieve your financial data from the Galaxy ERP General Accounting accounts and easily fill out tax documents on the Tax System application, The function is at first available for the “E3 - Statement of Financial Data from Business Activity” document and gradually more documents will follow.
Secure Web Banking
Safely perform your bank transactions through Galaxy ERP! Easily and simply connect to your company’s e-banking, through Galaxy ERP and enjoy secure transactions, immediate information, time saving and avoidance of double entries. Transactions are performed with maximum security, as all communication takes place through direct connection to bank sites.
Web Shop Connector
Easily connect to all your company’s e-shops and automate data exchange with your ERP for smooth function of your e-shop! Receive error-free, real-time data for your orders and update your customers on the course of their order, no matter how complex your order service scenarios are!
