Case Study

Company: Loutra Smokovou Dolopia S.A. OTA

Category: Tourism & Hospitality Businesses, Organizations – Institutions – Unions

Applications: ERP, Commercial – Financial Management

Λουτρά Σμοκόβου Δολοπία Α.Ε. ΟΤΑ να

Company

Loutra Smokovou Dolopia S.A. OTA is a local government-owned organisation responsible for the operation, management and development of the Smokovo Thermal Springs in the Karditsa region.

The organisation provides thermal tourism, hospitality and leisure services to visitors from Greece and abroad. Through its activities, it contributes to promoting the region’s natural resources and developing Smokovo as a modern, high-quality wellness destination.

Need

The organisation’s distinctive operating model, the range of tourism services it provides and the increased financial transparency requirements associated with a local government organisation created the need for a modern and reliable business management environment.

The new solution needed to deliver:

  • Integrated management of revenue generated from tourism and thermal spa services.
  • Timely and reliable document issuance.
  • A simpler process for issuing treatment certificates.
  • Centralised management of customers, partners and transactions.
  • Immediate visibility into financial performance and cash position.
  • Support for the administrative and financial processes required by a local government organisation.
  • Greater transparency and sound financial management.

Solution

To address its operational and administrative requirements, Loutra Smokovou Dolopia S.A. OTA selected PYLON Commercial Standard by EPSILON SINGULARLOGIC, a member of the EPSILON NET Group.

The organisation partnered with ANKO GROUP S.A., a certified EPSILON NET Group partner, for the implementation and ongoing support of its digital transformation programme.

The solution created a single, integrated environment for managing the organisation’s commercial and financial activities, tailored to the specific requirements of a thermal tourism operator.

 

EPSILON SINGULARLOGIC

The implementation included:

  • Streamlined issuance and comprehensive management of business documents.
  • Issuance and tracking of treatment certificates.
  • Centralised management of customers, partners and transactions.
  • Immediate monitoring of revenue and expenditure.
  • Reliable, up-to-date financial information.
  • An operational environment tailored to the administrative requirements of local government organisations.
  • User-friendly processes that support employees in their day-to-day work.

Benefits

With PYLON Commercial Standard, Loutra Smokovou achieved:

  • Improved financial and administrative organisation.
  • Fewer errors and delays in issuing and managing documents.
  • Greater control over financial operations.
  • Increased transparency and reliability across financial processes.
  • Faster service for visitors.
  • More effective support for its tourism operations.
  • Better information to support administrative decision-making.
  • The implementation of PYLON Commercial Standard has enabled Loutra Smokovou to manage its commercial and financial operations more efficiently while creating a stronger foundation for sustainable growth and the continued enhancement of its thermal tourism services.
Λουτρά Σμοκόβου Δολοπία Α.Ε. ΟΤΑ να

Do you want your business to take the next step into the new digital era?

Do you want your business to take the next step into the new digital era?

Relative Products

PYLON Commercial Hybrid

Integrated commercial management application for modern and growing companies.