With the deployment of Galaxy, OXFORD COMPANY has achieved significant qualitative and quantitative benefits:
• 14% reduction of retail average service time
• 31% increase in amount of sold items per transaction (from 1.6 to 2.1)
• 19% reduction of third party systems communication managing cost
• Organization and execution of marketing campaigns in 1-2 days
• Reduced information and control times for retail sales data, from 40 days to 1
• Significant increase of customer loyalty, manifested with visits in their markets, with the use of the a loyalty system.
• Reflection of customer buying behavior and execution of targeted campaigns on offers and benefits issues. The customer enjoys new experiences, receiving information on their benefits, current and future offers and product recommendations, taking into consideration their buying habits and behaviors
• Direct application of commercial policies designed, in selected stores, via the system
• Actual stock per shop monitoring, providing controlled and very fast shop supply, taking into consideration the market trends per area, season or stock category
• Reflection of the clothes’ “life cycle” via reports and statistics generated by the system, leading to correct decision making with regard to elimination or new production or promotional activity
• The company’s e-shop is connected, communicates with and applies business processes used in the main IT system
• The system is connected to third party applications, including Italian application Geox or bank transactions and it operates uninterruptedly, reliably and almost in real time