The company “EPSILONNNET S.A.” was founded in 1999 in Pylaia, Thessaloniki, with its business activity being the development and supply of integrated IT solutions (business software for small and medium-sized enterprises, accountants and financial consultants), information services and products (data & information databases and electronic knowledge management products via the internet) and training services.
Significant differentiating features and competitive advantages of EPSILONNNET S.A. are:
- Excellent expertise in IT, software development and training services
- A people-centered approach, fully meeting customers’ needs and requirements with integrated solutions (excellent value for money)
- Immediate customer service
- Excellent relations and cooperation with suppliers for high product and service standards
The most important factor in implementing this policy and creating a corresponding culture is the management staff of EPSILONNNET S.A., with their experience, specialisation, consistency, diligence, know-how and ability to handle information and technical matters as well as the human factor with care and effectiveness.
Key elements of the operation of EPSILONNNET S.A. are:
- The company’s excellent internal organisation, with increased effectiveness and performance
- Monitoring developments in the IT field in order to seek new technological products at competitive prices from reliable suppliers, with the aim of passing these competitive advantages on to customers
- The commitment to accurately diagnosing and meeting customers’ needs
- Management’s commitment to implementing the ISO 9001:2015 standard
- Excellent customer service
For the above reasons, the company draws up an action plan every year, setting out its objectives and the strategies for achieving them in the coming years.
In order to achieve its business objectives within the framework of its policy, EPSILONNNET S.A. has chosen the ISO 9001:2015 standard as its system of organisation, operation and documentation, with the constant aim of continuous improvement at all levels.