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Case Study

Company: PROMIL SA

Category: Cooperatives

Applications: Galaxy Enterprise Suite

Company

Electrical Materials Supply Group “PROMIL SA” was established in 2005 by commercial companies of the sector, aiming to establish a presence all over Greece and to improve their competitiveness. Today, the “PROMIL SA” Group is among the top companies in electrical materials, with a Distribution Center in Thessaloniki and 20 points of sales all over Greece.
PROMIL provides its Members and Partners with the certainty, computerized organization, digital growth and trust that they are part of a cohesive team working to achieve a common goal and facing common challenges.

Need

The primary goal of the PROMIL Group was the quickest and best possible service of its members network and the achievement of the greatest business deals. The competitive context of the Group demanded immediate optimization of its procedures. The process from a member of the group ordering commodities to retail sale to the end consumer had to be completed in the minimum possible time. The collection of financial figures for ensuring benefits from the suppliers needed to be completed within strict deadlines, in order to maximize financial benefit. The Group and its members needed to acquire common practices, a common operating model and group culture.

Solution

The PROMIL Group decided to invest on the Galaxy Enterprise ERP IT system by Epsilon SingularLogic, since it had the necessary functionalities which could support the communication infrastructure between the group and its members and it could integrate all procedures of the commercial framework associated with the electrical sector.

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The solution covers the following:
• Creation of a common business model through ready computerized organization and business infrastructure for new members
• Creation of a common database maintained both by PROMIL and its members
• Electronic exchange of common data between members and the Group, without disturbing the individuality of each company
• Support of triangular transactions procedures with automated process (supplier – group – member)
• Specification of warehouse operation rules in order to reduce overstocking
• Display and control of all agreements with Group suppliers
• Introduction of benefit migration processes from suppliers to members
• Automation of communication with suppliers on pricelists and invoices/receipts

Benefits

The deployment of Galaxy and the integration of best business practices secured important benefits:
• The suppliers association acquired a “Group” profile
• On-line communication of the PROMIL system with members’ systems
• Reduction of unnecessary communications for negotiations among companies
• Minimization of entries, both for PROMIL and the Members
• Reduction of credit note issuing time from 2-3 days to 4 hours
• 100% eradication of managing errors.
• Total and direct control of commercial agreements with suppliers, on prices, discounts and payment terms
• 50% reduction of member orders settlement time to suppliers
• Use of commercial policy on order level. Right at the supplier order stage, the member is aware of the commercial agreements and may decide to amend it or not, to its benefit
• Improved end consumer service, with sufficient stock at members’ warehouses and direct application of supplier promos
• Timely and correct decision making, utilizing financial results per month as a tool replacing the actuarial statement at the end of the year
• 27% reduction of warehouse service time
• 67% reduction of invoices/receipts exchange volume
• 40% reduction of the financial management managing cost

Testimonials

We’ve always believed that technology is a vehicle for growth. We have believed in that and have achieved it, and we’re proud of that. We represent the largest electrical materials firms and we need to be just as competitive and effective. The organization and structure provided to us by the Galaxy system, with substantial and reliable information constantly offered, contributed to acknowledging our weaknesses and helped us utilize common practices, make better deals and, most importantly, improve our image with our customers and partners.

Avramidis Giorgos

General Manager, PROMIL SA

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