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Case Study

Company: National Gallery – Alexandros Soutsos Museum

Category: Institutions - Associations

Applications: Galaxy Enterprise Suite, Galaxy Retail

Company

The National Gallery – Alexandros Soutsos Museum was established on April 10, 1900, playing an institutional part in the collection, preservation, maintenance, study and exhibition of works of art, for the public’s aesthetic culture, lifelong learning and self-knowledge of Greeks. Its collections include over 20,000 works of painting, sculpture, engraving and other forms of art and it is the treasury of modern Greek artistic creation, with a noteworthy collection of western European paintings.

Need

The core need of the National Gallery was to ensure uniform monitoring of all its activities and procedures, related to Financial Management, Orders and Supplies Management, approval flows and complete information. In addition, it needed an integrated solution for effective management of sales in the Museum’s seven shops – ticket offices, for sales of catalogs and various other items accompanying the presentation of exhibitions for its visitors.

Solution

Wishing to modernize its operations and take the next digital step, the National Gallery – Alexandros Soutsos Museum chose Epsilon SingularLogic and the Galaxy ERP and Galaxy Retail solution as well as CBS – Computing Business Solutions, a certified Epsilon SingularLogic Solution Partner, as its strategic partners for the development of the project.

With Galaxy ERP, the National Gallery has automated and organized its processes, maintaining full control of its operations and saving important operating time and cost. With Galaxy Retail it ensures smooth communication of POS with the ERP, for improved stock management, error eradication and upgraded visitor experience.

Benefits

The use of Galaxy has provided the National Gallery with important benefits:
• Improved visitor experience
• Uniform management of all processes for all different activities
• 10% reduction of operating cost
• 50% time saving, via automated processes
• 24×7 reliable system operation
• Increased process and actions control and eradication of managing errors
• Real- time access to data using any device
• Faster decision making, using accurate reports and reliable statistical analyses

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Relative Products

Galaxy Enterprise Suite

An integrated ERP solution supporting the growth of companies, offering flexibility & limitless information.

Galaxy Retail

A modern application covering all retail functionalities and contributing to improved customer service.