Our company wished to deploy an integrated computerized organization solution, allowing to manage its commercial activity, both in retail and wholesale sales, utilizing all modern technological tools available in the market.
In particular, the company sought the following:
• Automation of retail sales performed on a daily basis in the store.
• ERP communication with the website, for automatic website updates on all changes in existing products, addition of new products by category and automatic registration of customer orders in the ERP.
• Automation of ordering, from receipt to shipping to the end customer, in order to avoid errors, simplify the invoicing process and provide faster and better service to end customers.
• System interconnection with product shipping companies (courier).
• Creation of files with statistics reports to be utilized by the company’s suppliers.
• Application of complex and very complex commercial and pricing policies to the end customer, in the entire range of products the company trades, particularly during offers and discounts periods.
• Reports for the company’s financial department and administration, providing accurate information and facilitating decision making.