Hatzis Bakery Industry

Case Study

Company: Hatzis Bakery Industry

Category: Industry

Applications: PYLON Commercial Hybrid

Company

Hatzis Christos Bakery Industry, based in Prinos, Trikala, has been active in the bakery sector since 1972, following a steady path of growth built on quality, reliability, and innovation. The company maintains a well-organized distribution network throughout Thessaly, serving all major supermarket chains daily and ensuring timely delivery and top product quality. Its modern 1,100 m² facilities and fully automated production equipment support both classic and seasonal product lines, providing maximum flexibility. Embracing modern nutritional trends, the company offers a new vegan range, private label solutions, and is committed to the continuous development of new products.

Need

The rapid growth and expansion of partnerships with organized retail have increased operational complexity, creating a need for:

Handling a higher volume of invoices and documents while minimizing data-entry errors.
Faster invoicing/customer service and real-time information.
Strict compliance with AADE e-invoicing requirements.
More efficient control of inventory and production flows.

Solution

Hatzis Christos Bakery Industry selected PYLON Commercial Hybrid by Epsilon SingularLogic, in combination with Epsilon Digital, the certified Electronic Invoicing Provider of EPSILON NET.

The implementation was carried out by Eleni Alexandri, a certified Epsilon SingularLogic partner, and included the automation of commercial transactions, integrated e-invoicing connectivity, and unified ERP reporting.

Partner

Benefits

With the system in full operation, measurable benefits were recorded across key performance indicators (KPIs):

Accuracy & Error Reduction: Automation significantly minimized data entry errors, reducing correction costs and enhancing reliability towards partners.
Service Speed: Electronic invoice transmission and real-time ERP updates reduced processing time by 40%, improving collaboration with retail chains.
Staff Productivity: Fewer manual tasks allowed employees to focus on higher-value activities such as inventory monitoring and production flow optimization.
Efficient Inventory Management: Real-time product tracking led to fewer shortages, optimized production planning, and minimized overstocking.
Transparency & Compliance: Full alignment with AADE standards ensured regulatory compliance, eliminated delays or penalties, and secured transparent transactions.
Immediate Management Insight: A unified platform provides real-time data on sales, inventory, and financial indicators, supporting faster and better-informed decisions.

With PYLON Commercial Hybrid and Epsilon Digital, Hatzis Christos Bakery Industry aligned itself with the most advanced digital standards, leveraging technology as a driver of competitive advantage and a foundation for sustainable growth.

Testimonials

“The investment in PYLON Commercial Hybrid and Epsilon Digital was not just a technological upgrade. It allowed us to automate critical workflows, reduce errors, accelerate customer service, and gain real-time transparency. With this step, we strengthen our reliability with retail chains and build a solid foundation for the company’s sustainable growth. We sincerely thank Epsilon SingularLogic and Eleni Alexandri with her team for their excellent work and flawless implementation.”

Christos Hatzis

Owner of Hatzis Christos Bakery Industry

Do you want your business to take the next step into the new digital era?

Relative Products

PYLON Commercial Hybrid

Integrated commercial management application for modern and growing companies.

Epsilon Digital

Automated service for uploading invoices/receipts with direct connection to AADE