Inditex Hellas is the Greek subsidiary of the Inditex Group, one of the world’s largest fashion retail conglomerates.
The company operates 150 stores across Greece and employs approximately 4,500 people, representing popular brands such as Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, and Zara Home.
Inditex Hellas focuses on innovation, sustainability, and enhancing the employee experience.
Inditex Hellas required a comprehensive Digital Work Card solution to comply with the new Greek labor legislation, which became mandatory for the retail sector as of July 1st, 2024.
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Key Challenges Faced by the Company
Legal compliance: Meeting the requirements of the new regulatory framework, including the obligation for accurate and automated time tracking.
Scale and complexity: Managing 4,500 employees across 150 retail locations nationwide.
System integration: Ensuring seamless connectivity with existing HR and payroll infrastructure.
Data accuracy and reporting: Achieving real-time visibility, full transparency, and improved management of shifts and overtime.
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Implementation Challenges
Technical challenge: Ensuring smooth integration of the new system with existing HRMS and payroll infrastructure.
Organizational challenge: Training both employees and HR managers on the new time-tracking procedures.
Real-time reporting requirements: Delivering a solution capable of providing immediate visibility into employee check-in/check-out activity and accurate overtime calculation.
Inditex Hellas selected the ScanHRMS platform in combination with the Epsilon HR Card Scanner Mobile App, a proven solution currently used by over 90% of the Top 500 employers in Greece.
Implemented Technologies & Solutions
ScanHRMS Platform
Integration with existing custom HRMS systems.
Management of schedules, shifts, and overtime.
Advanced reporting for real-time HR insights.
Epsilon HR Card Scanner Mobile App
Check-in/check-out logging via QR code scanning.
Automatic submission to the ERGANI government platform.
Real-time updates to internal HR systems.
Key Actions Implemented
Integration of ScanHRMS with Inditex Hellas’ custom HRMS system.
Customization of the Epsilon HR Card Scanner app for employee use.
Pilot deployment in selected stores prior to the nationwide rollout.
Comprehensive training for HR managers and store personnel.
Ongoing technical support and feature upgrades to enhance functionality.
Implementation Steps & Timeline
Needs analysis & solution design – 1 month
Implementation & customization – 2 months
Pilot deployment – 1 month
Training & nationwide rollout – 1 month
Support & ongoing improvements – Continuous
Full Legal Compliance
Automated, real-time attendance tracking
Immediate data submission to government authorities
Enhanced Transparency & Data Security
Zero-error accuracy in working time records
Employee access to their personal work-related information
Optimization of HR & Payroll Processes
Automated calculation of overtime and shift schedules
Reduced administrative costs and workload
User Experience & Efficiency
Fast attendance tracking via mobile QR scanning
User-friendly interface for both HR managers and employees
Conclusion
Inditex Hellas ensured legal compliance and streamlined workforce management through the implementation of ScanHRMS and the Epsilon HR Card Scanner App. Beyond compliance, the solution streamlined HR operations and established Inditex Hellas as a leader in digital time management in the retail industry.
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